How Origin Automated 80+ Hours of Inbox Processing Every Month
Origin's finance team was drowning in a shared inbox with nearly 1,000 emails per week. Numra built a bespoke agent that handles it all automatically.
3,800
emails processed per month
10,000
attachments handled per month
820
emails sent per month
80+
hours saved per month
Background
Origin's finance function manages a high-volume shared inbox across multiple entities, covering accounts payable, supplier statements, remittances, employee expenses, and internal requests.
The Problem
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Nearly 1,000 emails and 2,500 attachments landing every week, spanning invoices across several entities as well as statements, remittances, expenses, and internal requests.
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Every invoice had to be manually opened, identified, and routed to the correct destination.
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Supplier statements, remittances, expenses, and travel requests all landing in the same inbox — requiring someone to triage and action each one individually.
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Pressure was particularly acute at month end, when the team was already stretched and the inbox continued to pile up.
The Solution
Numra built a bespoke inbox automation agent that handles:
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Automatic invoice routing to the correct destination based on entity.
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Automatic filing of invoices, statements, remittances, and expenses into separate folders.
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Auto-replies to misdirected travel requests, with a direct link to the correct submission form.
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Smart routing of emails addressed to specific team members.
The Results
3,800
emails processed per month
10,000
attachments handled automatically per month
820
emails sent on behalf of the team per month
80+
hours of manual finance work saved every month
Testimonial
"Numra has streamlined our email and invoice processing, handling thousands of emails and attachments automatically each week and freeing up our team to focus on higher-value work."
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