Right Group
Purchase Order Processing Agent

How Right Group Freed 35+ Hours of Senior Management Time Every Month

A high-volume PO inbox was consuming senior leadership time on email admin. Numra automated acceptance responses, forwarding, data extraction, and weekly reporting.

4,531

emails processed per month

7,312

attachments handled per month

364

emails sent per month

35+

hours saved per month

Background

Right Group manages a high volume of purchase orders every week across multiple projects, with POs arriving via email from several different sources and requiring a series of manual actions before they can be processed.

The Problem

  • Hundreds of PO-related emails arriving every week, each requiring manual review and action.

  • Three different email types — work requisitions requiring an acceptance response, standard POs, and blanket release POs — each with a different workflow.

  • Work requisitions had a time-sensitive acceptance step that had to be completed manually for every single email or reminders would start accumulating.

  • There was no confirmation that forwarded emails had actually been sent — no audit trail, no visibility.

  • One of the company's most senior people was spending significant time every week on what was essentially email admin.

The Solution

Numra built a bespoke PO processing agent for Right Group's inbox that handles:

  • Automatic identification of work requisition emails and sending the correct acceptance response.

  • Automatic forwarding of standard POs and blanket release POs to the correct recipients.

  • Extraction of key data from each PO — job reference, value, and PO number — into a structured database.

  • A weekly summary report showing all POs received, total values, and job references.

The Results

4,531

emails processed per month

7,312

attachments handled automatically per month

364

emails sent automatically per month

35+

hours of senior management time saved per month

Testimonial

Right Group
"Numra has significantly reduced the manual work involved in processing purchase orders. The system automatically extracts our order numbers and purchase orders and processes them correctly, which has streamlined the workflow and improved efficiency for our team."
Michael Rogers
Michael Rogers
Director, Right Group

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