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Cash allocation

Match customer payments to the right invoices.

Upload your bank statement and let Numra match incoming payments to outstanding invoices, using remittance advice from your mailbox, payment references and previously matched customers.

Review the matches and record payments in your accounting system, with Credit Control updated as soon as they're recorded.

How Numra allocates customer payments.

Bring incoming payments into one place.

Upload bank statement files and Numra identifies the incoming customer payments that need allocating.

It also collects remittance advice from your mailbox, including PDFs, spreadsheets and email content, so the information needed to match payments is ready when you need it.

Numra keeps track of what's been received, what's matched and what still needs attention.

Match payments to invoices, even without a remittance.

Numra uses remittance advice, invoice references, previously confirmed payer names and outstanding balances to identify which invoices a payment covers.

It shows the proposed matches and the evidence behind them, so your team can review anything that needs attention.

When you confirm a payer match, Numra can remember that information to help identify future payments from the same customer.

Handle part payments, overpayments and missing information.

When a payment doesn't match neatly, Numra shows the difference and the invoices affected.

Keep track of short payments, apply available credits and identify overpayments, with the details available for your team to review.

If a payment can't be identified, Numra can help prepare a request for remittance advice.

Record payments without re-entering the details.

Review the proposed allocation and confirm which invoices have been paid.

Numra records the payment in your accounting system, keeping the bank reference, invoice allocations and supporting remittance connected.

Your team can see what's been recorded and what still needs attention.

When used alongside Credit Control, recorded payments update the customer's outstanding balance, so paid invoices are removed from upcoming reminders and statements.

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Review unmatched payments from Claude or ChatGPT.

Connect Numra to Claude or ChatGPT through Numra MCP.

Ask which customer payments are waiting for review, why a payment hasn't been matched or which invoices a receipt appears to cover.

Numra can help your team investigate unmatched payments, prepare remittance requests and confirm permitted allocations.

Actions that record payments or contact customers require confirmation.

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Works with your existing accounting system.

Numra reads outstanding customer invoices and credits from your accounting system, then records confirmed payments against the appropriate invoices.

We connect Numra to your accounting system for you as part of setup, whichever system you use.

The payment reference, allocation details and supporting remittance remain connected, giving your team a clear record of what's been paid.

Explore integrations
  • Xero
  • QuickBooks Online
  • Sage 200
  • Sage Intacct
  • NetSuite
  • Microsoft Dynamics 365 Business Central
  • SAP Business One
  • Using something else?We'll connect it during setup.

Set up around your existing payment process.

Choose the bank accounts and mailbox Numra uses, map your bank statement formats and review the payer names learned from confirmed matches.

Cash Allocation works on its own or alongside Numra Credit Control, where recorded payments can update upcoming reminders and customer statements.

Related:Order-to-CashCredit ControlSales Order ProcessingCustomer OnboardingSupplier Statement Reconciliation

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Questions about Cash Allocation

What is cash allocation?

Cash allocation is the process of matching incoming customer payments to the invoices they pay and recording those payments in the accounting system. Numra helps identify the customer, match invoices and handle payments that need review.

Do I need a remittance for every payment?

No. Numra starts with incoming payments from your uploaded bank statement. Remittance advice can help identify the invoices being paid, but Numra can also use payment references, previously confirmed payer names and outstanding invoice balances.

What is remittance advice?

Remittance advice is information a customer sends to explain which invoices a payment covers. It may arrive as an email, PDF or spreadsheet and can include invoice numbers, payment amounts and deductions.

Is remittance advice proof that a customer has paid?

No. A remittance advice indicates what the customer says they have paid or intend to pay. Numra requires a matching incoming bank transaction before recording a payment.

Does Numra connect directly to my bank?

Not at launch. You upload a bank statement file in CSV or CAMT.053 format. Numra identifies the incoming payments and prepares them for matching.

Does Numra reconcile my bank account?

No. Numra matches customer payments to invoices and records the allocations in your accounting system. Bank reconciliation remains in your accounting system.

What happens if a customer pays less than the invoice?

Numra records the amount received, keeps the remaining balance open and retains any deduction reason from the remittance. When used with Credit Control, the short payment can be flagged for follow-up.

What happens if a customer pays more than they owe?

Numra shows the excess amount separately from the matched invoices. Where supported, the extra amount can be recorded as an overpayment on the customer's account after confirmation.

Can Numra allocate one payment across multiple invoices?

Yes. Numra can match one customer payment against several outstanding invoices, including payments covering large numbers of invoices. Your team can review the proposed allocation before it is recorded.

What happens if Numra can't identify a payment?

The payment is flagged for review. Numra shows the available evidence and any possible customer or invoice matches. If the customer is known, your team can prepare a request for remittance advice.

Does Numra automatically record payments?

By default, a person reviews and confirms payments before they are recorded. An optional setting can allow certain exact matches to be recorded automatically when the required matching evidence is present.

Does Numra take payments from customers?

No. Numra records payments that have already been received. It does not collect or move money.

Does Cash Allocation work with Credit Control?

Yes. When both workflows are used, recorded payments update the customer's outstanding balance for credit control purposes. Paid invoices are removed from upcoming reminders and statements, while short payments can be flagged for review.

Can I use Cash Allocation through Claude or ChatGPT?

Yes. Numra MCP lets authorised users review unmatched payments, inspect proposed allocations and prepare remittance requests. Permitted actions require confirmation.

See Numra match your customer payments.

We'll show you how Numra matches incoming payments to invoices, handles exceptions and records allocations without the manual rekeying.