What is a supplier portal?
A supplier portal is an online account where suppliers can provide business details, submit invoices and check information about their account. Numra also gives finance teams tools to review supplier details, approve changes and keep records connected to their accounting system.
Is a supplier portal the same as a vendor portal?
Yes. Supplier portal and vendor portal are commonly used to describe the same type of software. Numra uses the term supplier portal throughout the product.
What is supplier onboarding?
Supplier onboarding is the process of collecting and reviewing the information needed before a business starts purchasing from a supplier. It can include company details, VAT information, bank details, supporting documents and internal approvals.
What should a new supplier form include?
A new supplier form typically collects the supplier's legal name, address, contact details, company and VAT numbers, bank details and any documents required by the customer. Numra lets finance teams configure the information needed for different suppliers.
Do suppliers have to log in to submit invoices?
No. Suppliers receive a portal account, but they can continue emailing invoices. Numra applies the same submission checks and makes the invoices available in their portal.
Can suppliers create an invoice without invoicing software?
Yes. Suppliers can enter invoice details against a purchase order through their portal. They provide their own invoice number and confirm that they are issuing the invoice. Numra checks the submission before it enters the customer's finance workflow.
How does Numra handle supplier bank detail changes?
Numra records the proposed change, keeps the existing details active during review and supports an independent call-back. A separate person must approve the change before the new details are accepted. The process and decisions are recorded.
Can Numra stop someone changing bank details directly in Xero?
No. Users with the necessary Xero permissions can still edit supplier bank details. Numra compares the latest information with its approved records after synchronisation and alerts your team to differences.
Does Numra carry out Confirmation of Payee?
Numra supports bank detail format checks, recorded call-backs and approval workflows. It does not currently perform Confirmation of Payee or Verification of Payee checks through a banking provider.
Can suppliers see invoice statuses and download statements?
Yes. Suppliers can see the status of invoices submitted through the portal or email. They can also view purchase orders issued to them and download their account statement.
Does Numra pay suppliers?
No. Numra manages supplier information, invoice submission and related approvals. Payment preparation is handled through Accounts Payable, and the customer's bank makes the payment.
Can I manage suppliers through Claude or ChatGPT?
Yes. Numra MCP lets authorised users review supplier requests, check case statuses and prepare reminders through Claude or ChatGPT. Sensitive actions, such as approving bank detail changes, remain in Numra.