Less chasing. More control over what you're owed.

Credit control software helps businesses manage overdue customer invoices, send payment reminders, track responses and follow up on outstanding balances. Numra also supports customer statements, promises to pay, disputes, credit holds and late payment interest.

No. Credit control is the ongoing process of managing customer balances and following up on overdue invoices. Debt collection can involve more formal recovery activity. Numra provides software for your finance team's credit control process, not an outsourced debt collection service.

Yes. You can send reminders for individual invoices or use a monthly customer statement cycle. The approach can be configured for different customers or groups.

Numra checks the latest available accounting balance before sending a reminder. If a payment has been recorded and the invoice is no longer due, it won't chase that amount. If a payment hasn't yet been recorded, Numra may not know about it. Cash Allocation can provide additional visibility into payments awaiting allocation.

Yes. Numra shows upcoming statements, reminders and follow-ups, including their recipients and amounts. It also shows which customers have been held back and why.

Numra identifies replies to its chasing emails and labels them in your inbox. It pauses chasing for review, records relevant information such as promised payment dates and prepares a response for your team to review.

No. Numra can prepare replies, but a person reviews and sends them.

Yes. Numra records promised dates and amounts from customer replies or manual entries. It pauses chasing while the promise is active and creates a follow-up task if the payment is not recorded as promised.

Your team can record the dispute, including the reason, date and affected invoices. Numra pauses chasing on disputed amounts and keeps the history. If a credit is agreed, your team can prepare a credit note for approval in the accounting system.

Yes. Your team can place a customer on hold in Numra and record the reason. Where supported by the connected accounting system, the hold can also be applied there. Numra keeps the hold visible to your team and related workflows.

Yes. Numra can calculate statutory late payment interest and applicable fixed compensation for qualifying business invoices in the UK and Ireland. The feature is optional, and your team decides whether to raise a charge.

No. Numra manages reminders, statements, account activity and credit control decisions. It does not collect or move customer funds.

Yes. Numra MCP lets authorised users review overdue accounts, inspect promises and disputes, and prepare follow-up actions through Claude or ChatGPT. Actions that affect customers or accounting records require confirmation.